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FAQ – Unabashed

FAQ

Can I exchange an item?

Unabashed handbags are made-to-order and unfortunately cannot be returned or exchanged unless the item received is damaged/missing parts.

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What if my items arrive damaged?

Damaged items are eligible for a full refund in the original form of payment once the item is returned and we have confirmed the damage.

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How do I reset my password?

To reset your password follow the steps below:

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Can I cancel my order?

You can cancel an order before it is shipped only if you contact Unabashed within 6 hours of the order. This applies only on business days; otherwise, the order is unable to be canceled.

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How do I change my email preferences?

If you’d like to stop receiving emails from Unabashed, please navigate to a recent Unabashed email. Scroll to the bottom of the email and click the ‘unsubscribe from this list’ link.

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